A-zdarts offers secure ordering via
our safe site. Once
you click to the order page you will see
a lock in the browser bar. This
indicates that you are on a secure page for submitting your personal
information including credit card info.
values your privacy. We
do not share
your information with third party entities-ever.
You may call in your order if you’d
like. Please have
your part numbers ready when
calling in. Call us
877-602-DART during our business hours and our sales associates will be
Mail in an order/payment.
Please submit your order on-line select “mail in payment”
your order to receive an order number.
Then send a copy of that order with your money order by
An E-mail notification is
automatically sent to you when the
order is completed. Please
order for any address or item corrections.
Our system does not allow for changes
to orders once they
have been submitted. Please
call us toll
free 877-602-3278 option 1 to modify or cancel your order. Or e-mail [email protected] with your changes. We attempt to ship orders
within 24 hours, so
calling to make changes would ensure expediency.
Once an order is shipped, we cannot cancel an
order. We can try
to recall it, but this
is not guaranteed, and there may be a charge applied for a recall
We offer free shipping within the
Continental US (lower 48)
on all orders with a minimum subtotal of $45.00 or more. Most packages are sent via
the US Postal
boxes are typically sent
via UPS ground, but may also be sent by the USPS.
We make every attempt to ship orders
within 24 hours of receipt. Please
note orders are not typically shipped on the
weekend. All orders
submitted after our
2pm cut off time on Friday PST will not typically picked up until Monday. The order may be processed
on the weekend,
but not picked up until Monday.
An E-mail notification with tracking
is automatically sent
to the customer when the package is picked up by the carrier.
International orders and orders with
a different shipping
address require extra verification.
Therefore, these orders may NOT be released for shipping
until they have
Orders that are shipped with
incorrect addresses may be
recalled, however, we cannot guarantee this service.
UPS and Fed Ex charges a fee for a recall
and/or an address correction. The
customer is responsible for this fee.
Shipping charges on orders with invalid addresses that are
cannot be refunded nor applied to re-send a package.
Customers will be responsible for secondary
shipping charges when a package is re-sent.
USPS First Class Mail: Approximately 2 to 5 business days for delivery - NOT GUARANTEED
USPS Priority Mail: Approximately 2 to 3 business days for delivery - NOT GUARANTEED
|Day Order Placed
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select
FedEx Express Saver
|Monday before 5pm Eastern
|Tuesday before 5pm Eastern
Wednesday before 5pm
Thursday before 5pm
|Friday before 5pm Eastern
|Saturday & Sunday
UPS ground shipments will vary according to the “zone” you live in and the time you placed your order. Consider calling to confirm the delivery day when selecting UPS ground. The pickup day is NOT considered a ship day.
Please note: During the holiday season, express delivery times and ground or 3 day delivery dates may not be guaranteed. To be safe, always call to confirm delivery when time is of the essence.
We do our best to ensure you get the
right items, but do
realize that occasionally there may be a mistake.
If you receive items that are incorrect,
please contact us immediately so we can correct this issue. If the error is ours, we
costs. However, if
the error was made at
the time of ordering, the customer will be responsible for shipping
Although most manufacturers warranty
dart barrels within the
first six months of ownership, this warranty is at the manufacturers
discretion. Should you note problems (defects) with new
(soft or steel), and flights upon receipt, please contact us
items are NOT under warranty after
product may be returned
with prior approval for exchange or credit. All claims for defective product must be made
within 15 days of receipt of the order.
products and materials may be returned within fifteen (15) days for
exchange, provided that:
approval is obtained from A-ZDarts
(Via email or telephone)
b) Product is still in its original box and packing
c) Product has not been used (is in new condition)
d) Unwanted items must be returned at the buyer’s
e) Items (non-defective)
returned for credit that qualified for free shipping
shipping discount will have our shipping costs and/or the shipping
cost deducted off the item prior to refund.
f) A store credit/coupon is issued for
returned product in the amount of $10.00 or less. Returned
than $10.00 will be refunded
to the card holder's card or paypal account.
G) Buyer is expected to pay for shipping both
ways on exchanged items.
Note: A 15% restocking fee may be applied to all returned,